We are not your average bank. We are not obsessed by numbers and profits. What we do value is providing our members with the best financial services possible. One of the ways we do this is by offering concierge banking, which means that instead of our members coming to us, we come to the members. Do you want us to come to your living room to fill out a loan application? Would you like us to meet you at your your workplace to help you open a checking account? We are there!
We’ve Got Experience Serving the Fort Worth Community
FCACU gave Tarrant County its first credit union ever. We have been proudly serving the residents of Fort Worth and Tarrant County for 85 years, so we definitely know a thing or two about serving the good people of this area. By offering financial concierge services we aim to meet the member, both figuratively and literally, where they are at in the current time. The employees of our concierge bank work with each of our members so that they walk away happy and in a better financial space than they were before the meeting.
How Does FCACU Give Its Members First Class Service?
Our concierge banking service was established to assist our members with fulfilling their financial responsibilities without disrupting their schedules. Our first class concierge banking organization even won the Member Benefit Award from the Credit Union National Association. We are also first in the following categories:
- Quality: We do not rest until we come up with the best creative solution to your problem.
- Service: Exceptional, Grade A service is first and foremost on our minds every single day. Whether it is letting you sign documents by electronic signature, or meeting you at 7pm on a Thursday night, we are there to help you with your financial needs.
- Value: We want our concierge bank services to be of the utmost value to you and your family. If there is something we could do to better your experience, please let us know.
Please contact us if you’re interested in using our concierge financial services. We would love to help you!