Scam Alerts

Scam Alerts:

Scam Alert: Equifax ISN’T Calling

Ring, ring. “This is Equifax calling to verify your account information.” Stop. Don’t tell them anything. They’re not from Equifax. It’s a scam. Equifax will not call you out of the blue.

That’s just one scam you might see after Equifax’s recent data breach. Other call might try to trick you into giving your personal information. Here are some tips for recognizing and preventing phone scams:

  • Don’t give personal information. Don’t provide any personal or financial information unless you’ve initiated the call and it’s to a phone number you know is correct.
  • Don’t trust caller ID. Scammers can spoof their phone numbers so it looks like they are calling from a particular company, even when they are not.
  • If you get a robocall, hang up. Don’t press 1 to speak to a live operator or any other key to take your number off the list. If you respond by pressing any number, it will probably lead to more robocalls.

If you’ve already received a call that you think is fake, report it to the FTC.

If you gave your personal information to an imposter, call us immediately at 817-834-9777 to change account numbers or security questions. You may also want to change your account passwords. And if you’re concerned about identity theft, visit IdentityTheft.gov.

For more information about the Equifax breach, visit Equifax’s website, www.equifaxsecurity2017.com(This link takes you away from our site.) or contact their call center at 866-447-7559.

Article reproduced from original FTC article posted on September 14, 2017 by Lisa Weintraub Schifferie, Attorney, FTC, Division of Consumer and Business Education. https://www.consumer.ftc.gov/blog/207/09/equifax-isnt-calling


Text Message Credit/Debit Card Scam

A new text message scam is making the rounds. Recipients are receiving a text message from several different numbers that state, “Your card has been limited. Please Call: (number provided in text).” Each number to call starts with an (855) area code. Recipients are told to enter account (card) #, expiration date and PIN#. This text message is NOT from First Class American Credit Union. NEVER respond to any email, text or phone call asking for this kind of privileged financial information.

New Email SCAM

A new email scam is making the rounds. Recipients are told to enter account #, expiration date and PIN # in order to restore their account. The email has the First Class American logo on it and supposedly is being sent from the accounting department. This is mail is NOT from First Class American Credit Union. NEVER respond to any email, text or phone call asking for this kind of privileged financial information.

Need Assistance?

Call (817) 834-9777

Credit Cards
As low as
9.99%

Auto Loans
As low as
3.24%

View All Rates

Home Equity
As low as
5.20%

Certificates
Up to
2.375%